Refund Policy

Refunds / Returns (if applicable)
To qualify for a refund, return, or exchange, you must contact us via email at onecompresshealth@outlook.com within 60 days of receiving your order. Once we receive the item, we’ll send a replacement if available. If not, we’ll issue a full refund of your purchase price.

Lost or Stolen Packages
OneCompress is not liable for lost or stolen packages once delivery has been confirmed to the address provided at checkout. Upon request, we will verify delivery details including address, date, tracking number, and carrier information for the customer to follow up with the shipping provider.

Exchanges (if applicable)
We usually replace items only if they arrive damaged or defective, but we understand that things happen. If you’d like to exchange an item, just reach out to us at onecompresshealth@outlook.com and we’ll be happy to assist you.

Shipping
To return a product, please contact us at onecompresshealth@outlook.com for full instructions on the process. Please note that customers are responsible for return shipping costs. Priority shipping fees and gratuities are non-refundable..

ALERT: We’ve been made aware that some of our shipping partners have faced significant delays in recent months due to the global situation. As a result, certain orders may take up to 60 days to arrive. If your order has been affected, please reach out to us by email so we can resolve it for you right away.